Microsoft Customer Relationship Management
It's all about customers

Microsoft CRM improves business productivity by helping salespeople and customer service representatives perform their jobs more effectively. Sales and customer service features include leads and opportunity management and a searchable knowledge base. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance.
Data Sheet and Brochure Title Data Description Format File Size
Main MS CRM Brochure

Provides a complete overview of all functionality and features available in Microsoft CRM.

 150Mb
MS CRM Overview Data Sheet

This overview addresses the core functions and features of Microsoft CRM.

 2.01Mb
MS CRM Sales Data Sheet

Provides in depth information related to the sales module of Microsoft CRM including a feature list and description.

 1.66Mb
MS CRM Service Data Sheet

Provides in depth information related to the service module of Microsoft CRM including a feature list and description.

 1.27Mb